Shipping

We ship worldwide. All orders are shipped using Royal Mail or MyHermes and are insured to their full value. All deliveries from Royal Mail will require a signature.

Confirmation of Shipping

All orders are shipped within 2-3 working days from confirmed order date. Please select the appropriate shipping option to avoid delay. An amount will be applied to the sub-total cost of your order.

Shipping times and costs are:

  • UK Standard - 3-5 working days: Free
  • UK Speedy - 1-3 working days: £4.95
  • EU 7-14 - working days: £13.95
  • Rest of World: £19.95

Returns

We offer a refund or exchange for orders returned to us within 14 days from receipt of delivery. To request a return please contact us using the Contact section of the website, notifying us that you would like to make a return. We will get back to you within 24 hours regarding your return.

All returned items must be unworn and in their original condition, with all product labels remaining in place and attached to the products. Please note returns will not be processed if the product labels have been removed/detached from the item, and the items will be returned to you. The customer should pay for the return shipping costs, and we advise using a recorded service to guarantee safe delivery. Please ensure that returns are sent in protective packaging, please feel free to reuse Grove & Co packaging. We will send out exchanges free of charge.

Payment

We accept online card payments and payment by PayPal.